The payment must be sent by wire transfer using MoneyGram to our agent.
Click here to locate a MoneyGram agency in your area
You have to fill out a MoneyGram sending money form, which you can find it at the Post Office.You have to put into the sender`s box your name and your address and into the receiver`s box our agent details.
After the payment is made, please inform us by fax that you have sent the payment, and provide all the information required to collect the money:
MoneyGram Reference Number (8 digits number from the payment receipt )
Sender’s Name and Address
When payment is received, it will be verified and secured into a non-interest bearing trust account. Payment verification process usually takes less than 6-12 hours. After payment is secured, the shipping process will be started. The buyer will receive a tracking number of the shipment in maximum 48 hours. The funds will not be released under any circumstances. We will hold the payment until you will send us your confirmation that you have received, inspected and you agree to keep the item. When we will have your confirmation we will transfer the funds to the seller.
||Marketplace Safety Tip
- Pay with MoneyGram. It’s the easy and fast way to pay online, and it lets you shop without sharing your financial details with sellers. MoneyGram also offers up to $50,000.00 of free purchase protection on qualified eBay purchases.
- You can use MoneyGram services at all United States Post outlets, numerous grocery and drug stores, currency exchanges , and anywhere you see the MoneyGram sign.
- If your item does not match with the description mentioned, you can cancel the deal and send it back on the seller’s cost .
- Most of the bank’s are not aware of our eBay privacy and policy so to achieve a smooth and pleasant transaction we suggest you to send the money for a personal business
- When sending funds to our agent you won`t need any city or state code (4 digits) as payment must be completed to a person directly which is our agent , not directly to our company . You also need to ask the clerk to use money transfer, not money order to make the payment . Use the MoneyGram Individual Option when you send the funds.
- We will hold the payment until you send us your confirmation that you are satisfied with the product you received. As soon as we receive your confirmation we will make the payment to the seller. Until then the seller won’t be able to access the money you sent and in any case you decide not to continue with the deal you will receive a full refund.
| Purchase protection and refund:
The eBay Motors Vehicle Purchase Protection (VPP) is a subsidiary of eBay Inc., dedicated to insuring safe and honest transaction between online buyers and sellers, especially for deals involving large amounts of money. Each of our seller clients is required to open a Purchase Protection Account (PPA) which is managed by VPP department. The amount of the account provides protection up to $50,000 against certain losses associated with some types of fraud.When a seller initiates a transaction with his/her corresponding buyer, VPP checks the seller’s PPA and, if it’s value is equal or greater than the transaction price, automatically locks it for a period of 90 days from the day the transaction was started.
| Conditions to be met before you may ask for a refund:
1) If the item doesn’t arrive and/or the seller stops communications after the payment was received;
2) If the merchandise you receive has different specifications than the ones you agreed on;
3) If your merchandise arrives in a much longer period than the one you agreed on (more than 15 business days from the payment clearance day);For situations 2) and 3) you have to send back the merchandise to the seller prior to ask for your refund.
Notice that each of the transaction has a method of payment which is selected by SafeTrade, taking into account the seller’s location and background check. The selected method of payment is always the one which offers the most reliable protection against fraud. Please, be advised that if you did not pay the seller by payment method required by us, your refund request will be declined.
Customer Support (Trust and Safety Department)
eBay Safe Trade Support
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